4me Due Diligence
Run due diligence on 4me: check compliance and get alerts when suppliers change.
United States · www.4me.com · 23 vendors
4me offers a SaaS service management solution that integrates ITSM, ESM, and SIAM capabilities. It enables seamless collaboration between internal departments and external service providers. The platform provides real-time insights into service levels and helps optimize resource allocation for enterprises.
Resilience scores
- Digital Sovereignty: 83
- Digital Resilience: 8
- Financial Resilience: 6
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Services catalogue
1 service in catalogue across 1 category; runs on 23 sub-vendors.
- Service Management
Insights
Last updated 2026-10-23 · revision 6
23 direct vendors, 214 subvendors
Direct vendors by controlling owner country (sample)
- Germany: 1
- United States: 19
- Denmark: 1
Subvendors by controlling owner country (sample)
- Portugal: 2
- Spain: 1
- Romania: 1
Compliance
4 in-scope frameworks identified; showing 3.
ISO 27001 (source) — Evidence found
Evidence: https://www.xurrent.com/security
GDPR (source) — Evidence found
Evidence: https://www.xurrent.com/gdpr-compliance, https://www.xurrent.com/security, https://storage.xurrent.com/media/23958/2025/04/11/5971664/1744413084.8354807-7cc7429696ceda70419c25f2941331f84d6e4c3178142054edab4f7e560b5bf8/Xurrent+Data+Processing+Addendum+v26.pdf
SOC 2 (source) — Evidence found
Evidence: https://www.xurrent.com/security
Financials
Three-year financials
- 2024:
- 2023:
- 2022:
Financial Resilience Score: 6/10
4me/Xurrent is a privately held SaaS vendor with no audited financial disclosures, making a precise resilience assessment difficult. Indirect signals are positive: the company has a marquee enterprise customer base (Pfizer, HCA Healthcare, Volkswagen Group, Deutsche Telekom, BMW, Cisco, McKesson) suggesting a high-quality, long-cycle SaaS subscription revenue base with sticky economics, high renewal rates, and expansion potential via additional modules. The company has demonstrated access to capital through two acquisitions (StatusCast in April 2024 and Zenduty in February 2025), although deal values were not disclosed. The firm has executed a major executive build-out in 2024 (new COO, CRO) and appointed a new CEO (Brian Wenngatz) in February 2026, suggesting it is being scaled for a larger growth or exit event. Recognition as a Leader in GigaOm's 2026 ITSM Radar and inclusion in the 2025 MES Midmarket 100 list reinforce its market position. However, the company faces significant competitive density from much larger, well-capitalized rivals (ServiceNow, Atlassian, BMC, Ivanti, Freshworks, PagerDuty), and operates with limited financial transparency, no disclosed funding rounds, undisclosed ownership/capital structure, and integration execution risk from the StatusCast and Zenduty acquisitions. The recent rebrand from 4me to Xurrent also introduces SEO, brand awareness, and channel-disruption risks. Third-party revenue estimates of US$25–60M (unverified) suggest a small-to-mid-sized SaaS firm whose resilience depends heavily on continued retention of large enterprise customers.
Key strengths: Marquee enterprise customer base (Pfizer, HCA Healthcare, Volkswagen, BMW, Deutsche Telekom, Cisco, McKesson), Sticky SaaS subscription economics with long contract durations and high renewal rates, Active M&A capability (StatusCast 2024, Zenduty 2025), Recognized market position (GigaOm Leader 2026, MES Midmarket 100), Strengthened executive bench and new CEO appointment for scaling, ISO 27001:2022 and ISO 27018 recertification; targeting C5 attestation
Risk factors: Limited financial transparency; no audited statements public, Intense competition from ServiceNow, Atlassian, BMC, Ivanti, Freshworks, PagerDuty, Integration execution risk from StatusCast and Zenduty acquisitions, Rebranding risk from 4me to Xurrent (SEO, awareness, channel disruption), Undisclosed ownership/capital structure makes runway and leverage hard to assess
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