AIRSUPPORT

Denmark · owned by PER JENSEN HOLDING, BILLUND ApS (Denmark) · www.airsupport.dk · 18 vendors

AIR SUPPORT A/S is a global SaaS company providing aviation-grade flight planning, flight tracking, and crew briefing software solutions to aviation operators worldwide. They offer products like PPS Flight Planning and OpsControl to help customers optimize flights, reduce fuel consumption, and maintain operational control.

Resilience scores

Technology vendors

Services catalogue

1 service in catalogue across 1 category; runs on 18 sub-vendors.

Insights

Last updated 2026-09-13 · revision 1

18 direct vendors, 243 subvendors

Direct vendors by controlling owner country (sample)

Subvendors by controlling owner country (sample)

Migration Readiness: 7/10

Assessed by AI based on technology stack characteristics (cloud-native vs legacy, containerization, microservices), regulatory environment, data residency requirements, financial stability, and vendor lock-in risks. The score ranges from 0-10, where higher scores indicate better readiness for technology migration.

AIRSUPPORT exhibits a medium-to-high level of migration readiness, scoring 70. A key strength is their existing use of Amazon Web Services (AWS S3), indicating familiarity and experience with cloud infrastructure. The company's core products are described as 'SaaS aviation platforms,' which generally implies a modular, cloud-friendly architecture that is more amenable to migration than traditional monolithic systems. The emphasis on 'open API/integrator network' and integration with various real-time data sources (ADS-B, ACARS, SATCOM, Eurocontrol) suggests a modern, interconnected architecture that facilitates easier migration and re-platforming. Assuming the company utilizes 17 services from vendors across 9 unique countries (despite the 'Total Vendors: 0' contradiction), this vendor diversity can reduce single-vendor lock-in, which is beneficial for migration flexibility. However, several unknowns and potential challenges temper the score. Data residency requirements are 'Not specified,' which is a critical piece of information for planning any cloud migration, as it dictates where data can be stored and processed. The regulatory environment is also not detailed, meaning potential compliance requirements that could impact migration strategy are unknown. Financial stability data is missing, making it difficult to assess the company's capacity to fund a potentially significant migration effort. The 'Vendor Lock-in Risk' is explicitly 'Unknown,' which is a key factor in migration complexity. While vendor geographic diversity is a positive, managing 17 different service relationships during a migration could introduce coordination challenges. The web presence uses WordPress, which would likely require a separate migration or re-platforming effort, though it's not central to their core aviation platforms.

Compliance

10 in-scope frameworks identified; showing 3.

EASA — Partially Compliant

EASA regulations are directly applicable to AIR SUPPORT as a provider of flight planning software used by EASA-regulated operators. EASA's regulatory framework (including Commission Regulation (EU) No 965/2012 on Air Operations, and EASA's cybersecurity requirements under ED Decision 2022/011/R) requires that flight planning software used by EU-licensed operators meets specific data quality, accuracy, and safety standards. AIR SUPPORT's quality department explicitly references EASA standards compliance. Risk is High because non-compliance with EASA requirements could result in customers losing their operating certificates, creating significant liability for AIR SUPPORT as a software provider. The company's software is safety-critical infrastructure.

Evidence: https://air-support.aero/quality-department/, https://air-support.aero/about-us/, https://www.easa.europa.eu/en/domains/cyber-security

ISO 27001 (source) — Assessment Required

ISO 27001 is the international standard for information security management and is highly relevant for AIR SUPPORT as a global SaaS provider handling safety-critical aviation data. The quality department page explicitly states that 'there does not exist an international ISO certification standard specifically for Flight Planning software,' but this refers to aviation-specific ISO standards, not ISO 27001 for information security. No ISO 27001 certification is publicly disclosed. For a company processing flight planning data for 500+ operators in 100+ countries — including government and military aviation clients — ISO 27001 certification would be expected by enterprise customers and is increasingly required under NIS2 supply chain requirements. Risk is Medium because absence of certification creates customer trust and procurement risks.

Evidence: https://air-support.aero/quality-department/, https://air-support.aero/about-us/

ISAE 3000 (source) — Assessment Required

ISAE 3000 is relevant for companies providing assurance reports to stakeholders about non-financial information, including data security and privacy controls. For a SaaS provider like AIR SUPPORT, ISAE 3000 (or its derivative ISAE 3402 for service organizations) could be relevant if customers require independent assurance over AIR SUPPORT's internal controls. However, this is less commonly required in the aviation software sector compared to financial services. Risk is Low because ISAE 3000 is not a regulatory requirement and is only relevant if customers contractually demand it.

Evidence: https://air-support.aero/quality-department/

Financials

Three-year financials

Financial Resilience Score: 7/10

AIR SUPPORT A/S is a long-established Danish aviation software specialist (founded circa 1989) operating in a niche with high switching costs due to the mission-critical nature of flight planning and OCC systems. The company benefits from sticky B2B software revenue characteristics, likely subscription/support-based, which typically supports stable cash flow generation. Its diversified customer base across airlines, business aviation, trip support providers, and government/military users helps spread cyclical exposure. The A/S legal form requires minimum share capital of DKK 400,000 and implies a governance structure supporting institutional confidence. However, specific financial figures (revenue, EBIT, equity) could not be retrieved in this research session, limiting quantitative assessment. Key risks include aviation industry cyclicality (demonstrated during COVID-19), competition from much larger vendors like Lufthansa Systems (Lido), Sabre, Jeppesen (Boeing), NAVBLUE (Airbus), and Honeywell GoDirect, which creates scale disadvantages in pricing and R&D. FX exposure exists given global customers versus Danish DKK/EUR cost base, and continuous regulatory compliance R&D spend is required to keep pace with EASA/FAA changes. Overall a moderately resilient specialist software vendor.

Key strengths: Long operating track record since late 1980s, Mission-critical B2B flight planning software with high switching costs, Diversified customer segments (airlines, business aviation, trip support, government), Recurring SaaS/subscription revenue characteristics, Global customer base with worldwide support and integrator network, A/S legal form implying stronger governance and capital structure, Product expansion beyond core dispatch into OCC and ADS-B tracking

Risk factors: Aviation industry cyclicality directly impacting customer renewal and expansion, Competition from much larger vendors (Lufthansa Systems, Sabre, Jeppesen, NAVBLUE, Honeywell), Scale gap pressuring pricing and R&D reinvestment capacity, FX exposure between global revenue and Danish DKK/EUR cost base, Potential customer concentration risk (undisclosed), Ownership/succession opacity as privately held A/S, Regulatory dependency on EASA/FAA changes requiring continuous compliance spend

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