ControlUp Due Diligence

Run due diligence on ControlUp: check compliance and get alerts when suppliers change.

United States · www.controlup.com · 19 vendors

ControlUp is a Digital Employee Experience (DEX) management platform that provides real-time monitoring, analytics, and automated remediation for IT operations. It helps IT teams manage and optimize the performance of virtual and physical desktops, applications, and unified communication tools, aiming to improve end-user productivity and reduce IT support issues.

Resilience scores

Technology vendors

Services catalogue

1 service in catalogue across 1 category; runs on 19 sub-vendors.

Insights

Last updated 2026-04-16 · revision 1

19 direct vendors, 197 subvendors

Direct vendors by controlling owner country (sample)

Subvendors by controlling owner country (sample)

Compliance

4 in-scope frameworks identified; showing 3.

SOC 2 (source) — Evidence found

Evidence: https://www.controlup.com/controlling-your-security/

ISO 27001 (source) — Evidence found

Evidence: https://www.controlup.com/controlling-your-security/

NIS2 (source) — No public evidence

Evidence: https://www.controlup.com/controlling-your-security/

Financials

Three-year financials

Financial Resilience Score: 6/10

ControlUp has reached a meaningful commercial milestone by surpassing $100M ARR as of April 2026, simultaneously claiming unicorn status with a self-reported valuation exceeding $1 billion. This implies an ARR revenue multiple of approximately 10x, consistent with high-growth enterprise SaaS norms. The recurring subscription model provides strong revenue predictability, and the enterprise concentration (>50% of ARR from accounts with 7,000+ seats) indicates large, sticky, high-value contracts with significant switching costs. The ControlUp ONE platform was growing at 37% quarter-over-quarter as of April 2026, and partner-driven deal registrations grew 133% year-over-year, both signaling strong commercial momentum. The company's Gartner Magic Quadrant Leader recognition for two consecutive years in DEX Management Tools, combined with a 4.8/5 Gartner Peer Insights rating and 94% customer recommendation rate, provides strong third-party validation of product quality and drives inbound enterprise demand. The 700+ partner and reseller network reduces direct sales costs and extends geographic reach. Operationally, 14 million+ automated remediations executed weekly demonstrates deep platform embeddedness and high customer switching costs. Backing from JVP and K1 Investment Management provides both capital access and strategic guidance. However, the financial resilience assessment is materially constrained by the complete absence of audited financials, GAAP revenue, profitability metrics, balance sheet data, or cash flow information. All disclosed figures are self-reported ARR, a forward-looking subscription metric not equivalent to recognized GAAP revenue. Profitability, cash burn rate, debt levels, and true financial health cannot be independently verified. The company is relatively lean at approximately 373 employees for a $100M ARR business, creating execution risk as it scales R&D, sales, and customer success simultaneously. Competitive risks are significant, with large incumbents such as Microsoft Intune, ServiceNow, Ivanti, Nexthink, and Lakeside Software possessing substantially larger balance sheets and existing enterprise relationships. Concentration in the VDI/DaaS ecosystem (Citrix, VMware/Omnissa, Microsoft AVD) creates dependency risk, particularly given Broadcom's acquisition of VMware. The self-reported $1B+ valuation could compress materially in a risk-off environment or if growth decelerates. The absence of any disclosed path to profitability is a risk factor for counterparties assessing financial resilience.

Key strengths: $100M ARR milestone surpassed as of April 2026 — significant SaaS product-market fit indicator, Self-reported unicorn valuation exceeding $1 billion at ~10x ARR multiple, Recurring SaaS/subscription revenue model providing high predictability, >50% of ARR from enterprise accounts with 7,000+ seats — large, sticky contracts, ControlUp ONE platform growing at 37% quarter-over-quarter as of April 2026, Partner-driven deal registrations grew 133% year-over-year, 700+ global partners and resellers reducing direct sales cost, Gartner Magic Quadrant Leader for DEX Management Tools — two consecutive years, 4.8/5 Gartner Peer Insights rating with 94% willingness to recommend, 14 million+ automated remediations weekly demonstrating deep platform embeddedness, 6 million endpoints under management indicating significant operational scale, Backed by JVP and K1 Investment Management — experienced enterprise software investors, Unipath acquisition (January 2026) adding agentic AI capabilities, AWS Marketplace listing expanding distribution reach

Risk factors: No audited financials, GAAP revenue, EBIT, or balance sheet data publicly available — complete financial opacity, All disclosed figures are self-reported ARR; no independent third-party verification, Profitability, cash burn, and debt levels entirely unknown, No disclosed path to profitability, Relatively lean workforce (~373 employees) for a $100M ARR business — scaling execution risk, Concentration in VDI/DaaS ecosystem (Citrix, VMware/Omnissa, Microsoft AVD) — ecosystem disruption risk, Broadcom acquisition of VMware creates uncertainty for a key ecosystem dependency, Competitive pressure from large incumbents with significantly larger balance sheets (Microsoft, ServiceNow, Ivanti, Nexthink), Tight coupling to Microsoft ecosystem creates roadmap and pricing dependency risk, Self-reported $1B+ valuation could compress significantly in risk-off environment or growth deceleration, Specific funding round sizes and total capital raised not publicly confirmed

Revenue by geography

Revenue by product/service

Workforce by country

Signed-in users can see whether their own company is exposed to this vendor's disruption, plus the full sub-vendor list and country breakdowns, every in-scope compliance framework plus gaps and next steps, and alerts when any of it changes.

View the full interactive report