eBay Inc. Due Diligence

Run due diligence on eBay Inc.: check compliance and get alerts when suppliers change.

United States · www.ebay.com · 31 vendors

eBay Inc. is an American multinational e-commerce company that operates an online marketplace, connecting millions of buyers and sellers globally. It facilitates consumer-to-consumer and business-to-consumer sales through online auctions and fixed-price listings.

Resilience scores

Technology vendors

Services catalogue

1 service in catalogue across 1 category; runs on 31 sub-vendors.

Insights

Last updated 2026-09-13 · revision 5

31 direct vendors, 275 subvendors

Direct vendors by controlling owner country (sample)

Subvendors by controlling owner country (sample)

Compliance

14 in-scope frameworks identified; showing 3.

ISO 27001 (source) — No public evidence

Evidence: https://www.sec.gov/cgi-bin/browse-edgar?action=getcompany&CIK=0001065088&type=10-K&dateb=&owner=include&count=10, https://www.ebayinc.com/company/, https://www.iso.org/isoiec-27001-information-security.html

AML — Evidence found

Evidence: https://pages.ebay.com/payment/2.0/terms.html, https://www.sec.gov/cgi-bin/browse-edgar?action=getcompany&CIK=0001065088&type=10-K&dateb=&owner=include&count=10, https://www.fincen.gov/resources/statutes-regulations/bank-secrecy-act

PCI DSS (source) — Evidence found

Evidence: https://www.pcisecuritystandards.org/, https://www.sec.gov/cgi-bin/browse-edgar?action=getcompany&CIK=0001065088&type=10-K&dateb=&owner=include&count=10, https://pages.ebay.com/payment/2.0/terms.html

Financials

Three-year financials

Financial Resilience Score: 8/10

eBay demonstrates strong financial resilience despite stagnant top-line growth. The company operates a high-margin, asset-light platform with operating margins consistently above 20% and generates approximately US$1.5-2.0 billion in free cash flow annually. Its balance sheet is robust, with positive equity of ~US$3.35 billion at end of FY2024, approximately US$6 billion in cash and short-term investments, and additional long-term equity stakes providing further flexibility. The transactional marketplace model produces stable, recurring cash flows even when GMV is flat. Growing advertising monetization (Promoted Listings running at ~2.0-2.1% of GMV in FY2024, generating over US$1 billion annualized and growing double-digits) and focus-category strategy in luxury watches, sneakers, collectibles, and refurbished goods are enhancing take rates and unit economics. The company consistently returns capital via multi-billion-dollar buybacks and a growing dividend. However, resilience is tempered by structural challenges: revenue growth is stuck in low single digits, GMV is essentially flat, active buyer count is stagnant or declining, and competition from Amazon, Shopify, Temu, Shein, and Facebook Marketplace is intense. FX exposure (roughly half of revenue is non-US) and volatility from mark-to-market equity investments (which drove a reported net loss in FY2023 despite positive operating income) add earnings variability.

Key strengths: Operating margins consistently above 20%, Free cash flow of ~US$1.5-2.0 billion annually, ~US$6 billion cash and short-term investments at year-end 2024, Recurring transactional revenue model with stable cash flows, Growing high-margin advertising revenue (>US$1B annualized), Focus category strategy driving above-average GMV growth, Consistent multi-billion-dollar share repurchases and growing dividend, Positive stockholders' equity growing to US$3.35B in FY2024

Risk factors: Stagnant top line and flat GMV growth, Intense competition from Amazon, Shopify, Etsy, Temu, Shein, Facebook Marketplace, Marketplace maturity with flat/declining active buyer growth, Macro/consumer discretionary exposure in collectibles, motors, luxury, FX exposure with ~half of revenue from outside the US, Equity investment volatility (Adevinta mark-to-market swings), Regulatory risks: digital services taxes, EU DSA, marketplace-facilitator rules, Trust & safety / counterfeit and fraud risk requiring ongoing investment

Revenue by geography

Revenue by product/service

Workforce by country

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