EmailLabs Sp. z o.o. Due Diligence
Run due diligence on EmailLabs Sp. z o.o.: check compliance and get alerts when suppliers change.
Poland · emaillabs.pl · 15 vendors
EmailLabs, a service provided by Vercom S.A., offers cloud-based SMTP servers and an Email RESTful API for businesses to send and monitor transactional and marketing emails. The service focuses on ensuring high deliverability, implementing security features like SPF, DKIM, and DMARC, and providing real-time analytics for email campaign performance.
Resilience scores
- Digital Sovereignty: 20
- Digital Resilience: 7
- Financial Resilience: 8
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Services catalogue
2 services in catalogue across 1 category; runs on 15 sub-vendors.
- Email Delivery
- EmailLabs
Insights
Last updated 2026-07-17 · revision 2
15 direct vendors, 188 subvendors
Direct vendors by controlling owner country (sample)
- Iceland: 1
- Russia: 1
- Israel: 2
Subvendors by controlling owner country (sample)
- Belgium: 1
- Lithuania: 1
- New Zealand: 1
Compliance
9 in-scope frameworks identified; showing 3.
DSA — Evidence found
Evidence: https://emaillabs.io/dsa-punkt-kontaktowy/, https://emaillabs.io/polityka-antyspamowa/, https://emaillabs.io/
ISO 22301 — Evidence found
Evidence: https://emaillabs.io/vercom-pomyslnie-przechodzi-audyt-zgodnosci-z-iso-223012019/, https://emaillabs.io/dora-i-nis2/, https://emaillabs.io/
DORA (source) — Evidence found
Evidence: https://emaillabs.io/dora-i-nis2/, https://emaillabs.io/bezpieczenstwo/, https://emaillabs.io/
Financials
Three-year financials
- 2024: revenue PLN 460M, EBIT PLN 100M, equity PLN 485M
- 2023: revenue PLN 397M, EBIT PLN 78M, equity PLN 415M
- 2022: revenue PLN 333M, EBIT PLN 45M, equity PLN 360M
Financial Resilience Score: 8/10
Vercom S.A. (operator of the EmailLabs brand) demonstrates strong financial resilience characterized by recurring SaaS/CPaaS revenue, double-digit organic growth, and expanding EBITDA margins (approximately 25%+ at group level). The company has been consistently profitable and cash-generative, with equity growing every year from retained earnings and no significant dividends or buybacks reducing the capital base. Its listing on the Warsaw Stock Exchange (WSE: VRC) since April 2021 provides access to capital markets and enhances transparency through ESPI/EBI reporting. The 2021 acquisition of MailerLite for ~USD 84 million transformed Vercom from a Poland-centric B2B player into a globally diversified CPaaS group, with the majority of revenue now generated internationally (North America, Western Europe, LATAM). This geographic diversification reduces concentration risk. The email CPaaS segment (EmailLabs + MailerLite) contributes 80%+ of revenue, supported by 700,000+ registered accounts and ISO 27001 certification. Key risks include FX exposure (MailerLite revenue in USD/EUR vs PLN reporting), significant goodwill/intangibles on the balance sheet from the MailerLite acquisition, intense competition from global players (Twilio SendGrid, Amazon SES, Mailgun, Brevo), and regulatory/deliverability risks tied to GDPR and evolving sender-authentication standards. Customer concentration in e-commerce and financial services creates cyclical exposure to consumer spending downturns.
Key strengths: Recurring SaaS/CPaaS revenue model with usage-based billing, 700,000+ registered accounts across EmailLabs and MailerLite, Diversified geography post-MailerLite acquisition (majority international), Positive cash generation with EBITDA margins ~25%+, Listed on Warsaw Stock Exchange (WSE: VRC) since April 2021, ISO 27001 certified with integrations to all major mailbox providers, Recognized on Deloitte Technology Fast 50 CEE, FT1000, and Forbes Diamond, Double-digit revenue growth (16-19% YoY)
Risk factors: Customer concentration in cyclical e-commerce and financial services sectors, Intense competition from global giants (Twilio SendGrid, Amazon SES, Mailgun, Postmark, Brevo, MessageBird), Deliverability and regulatory risk (GDPR, SPF/DKIM/DMARC/BIMI standards), FX exposure with MailerLite revenue in USD/EUR vs PLN reporting, Integration and goodwill risk from ~USD 84m MailerLite acquisition, Founder/key-person dependence typical of Polish tech scale-up
Revenue by geography
- International (North America, Western Europe, LATAM): 70%
- Poland/CEE: 30%
Revenue by product/service
- CPaaS - Email (EmailLabs + MailerLite): 85%
- CPaaS - SMS/Other Messaging: 10%
- Marketing Automation/Other: 5%
Workforce by country
- Lithuania and Global Remote: 150
- Poland: 55
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