Gartner Due Diligence

Run due diligence on Gartner: check compliance and get alerts when suppliers change.

United States · www.gartner.com · 14 vendors

Gartner, Inc. is a global research and advisory firm that delivers actionable, objective business and technology insights to executives and their teams. They provide their services through research reports, conferences, and consulting, enabling clients to make informed decisions on technology investments and strategic planning.

Resilience scores

Technology vendors

Services catalogue

5 services in catalogue across 2 categories; runs on 14 sub-vendors.

Insights

Last updated 2026-09-13 · revision 1

14 direct vendors, 183 subvendors

Direct vendors by controlling owner country (sample)

Subvendors by controlling owner country (sample)

Compliance

3 in-scope frameworks identified; showing 3.

GDPR (source) — No public evidence

SOC 2 (source) — No public evidence

ISO 27001 (source) — No public evidence

Financials

Three-year financials

Financial Resilience Score: 8/10

Gartner demonstrates strong financial resilience driven by its highly recurring, subscription-based revenue model, particularly in its Research segment which accounts for ~86% of revenue. Wallet retention is consistently strong at ~100-105%, providing a stable and predictable revenue base. The company generates substantial free cash flow of $1.0-1.2 billion annually, supporting share repurchases and tuck-in M&A activity. High gross margins (~67-70%) and significant pricing power, backed by brand authority in IT research/advisory globally, further enhance the company's financial stability. The company has diversified its client base across industries and geographies with no single client concentration risk (no customer represents more than 1-2% of revenue across ~15,000+ enterprise clients). While Gartner had negative stockholders' equity in FY2022 and FY2023 due to aggressive share buybacks (not operating losses), this turned positive in FY2024, demonstrating the strength of its underlying cash generation. Revenue has grown at a ~12% CAGR over the past decade, with operating margins expanding structurally from ~10-12% pre-2017 to ~17-20% post-CEB integration. Key risks include macro sensitivity in the Conferences and Consulting segments (discretionary spend categories), decelerating contract value growth as enterprises tightened IT/tech budgets in 2023-24, and concentration in tech sector clients exposing the company to tech-industry capex cycles. FX exposure from meaningful non-USD revenue (Europe, Asia-Pac) also presents a risk.

Key strengths: Highly recurring subscription-based revenue model (~86% from Research), Strong wallet retention of ~100-105%, Strong free cash flow generation of $1.0-1.2 billion annually, High gross margins of ~67-70%, Significant pricing power backed by brand authority, Diversified client base with no single client >1-2% of revenue, ~12% revenue CAGR over the past decade, Operating margins expanded from ~10-12% to ~17-20% post-CEB integration

Risk factors: Historical negative book equity due to aggressive buybacks, Macro sensitivity in Conferences and Consulting (discretionary spend), Decelerating contract value growth amid tightened IT/tech budgets, Concentration in tech sector clients exposed to capex cycles, FX exposure from meaningful non-USD revenue, Sales headcount productivity challenges

Revenue by geography

Revenue by product/service

Workforce by country

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