Hoist Group Due Diligence

Run due diligence on Hoist Group: check compliance and get alerts when suppliers change.

Sweden · www.hoistgroup.com · 26 vendors

Hoist Group develops and delivers technology solutions and services for the hospitality industry, including high-speed internet, TV and entertainment systems, and property management software. The company aims to enhance guest experiences and streamline hotel operations for hotels, healthcare institutions, and public venues.

Resilience scores

Technology vendors

Services catalogue

12 services in catalogue across 4 categories; runs on 26 sub-vendors.

Insights

Last updated 2026-08-15 · revision 1

26 direct vendors, 242 subvendors

Direct vendors by controlling owner country (sample)

Subvendors by controlling owner country (sample)

Compliance

8 in-scope frameworks identified; showing 3.

EU AI Act (source) — No public evidence

Evidence: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32024R1689, https://www.weareplanet.com/hotel-networking

PCI DSS (source) — No public evidence

Evidence: https://www.weareplanet.com/hotel-networking, https://www.pcisecuritystandards.org/, https://www.pcisecuritystandards.org/assessors_and_solutions/service_providers

ISO 27001 (source) — No public evidence

Evidence: https://www.weareplanet.com/hotel-networking, https://www.iso.org/isoiec-27001-information-security.html, https://www.swedac.se/en/, https://www.iaf.nu/articles/Certified_Organizations/159

Financials

Financial Resilience Score: 5/10

Hoist Group's financial resilience is difficult to assess on a standalone basis following its acquisition by Planet (backed by Advent International and Eurazeo). Pre-acquisition, the company generated approximately SEK 1.2-1.4 billion in annual revenue with a recurring revenue base from multi-year hospitality contracts, providing reasonable revenue visibility. The sticky customer base across thousands of hotels in EMEA, combined with high switching costs, supported operational stability. However, significant risks temper this assessment. The company's heavy concentration in the hospitality sector made it particularly vulnerable to the COVID-19 pandemic, which likely materially impacted 2020-2021 revenue and cash flow. The capital-intensive delivery model involving on-premise hardware creates working capital risk relative to pure-SaaS peers. Historical private equity ownership (Segulah, Marlin Equity Partners, now Planet/Advent/Eurazeo) implies meaningful acquisition debt on the balance sheet. Post-acquisition, Hoist is now consolidated into Planet's private accounts with no separately published group financials. The strong strategic backing from large, well-capitalised PE sponsors materially strengthens the balance sheet and funding for R&D, but standalone financial resilience is no longer a fully meaningful concept. Competitive pressure from cloud-native PMS providers (Mews, Cloudbeds) and networking OEMs (Cisco Meraki, Aruba) selling directly represents an ongoing threat.

Key strengths: Sticky, recurring hospitality customer base with multi-year contracts and high switching costs, Broad product suite enabling upsell (Wi-Fi, TV, PMS, managed hosting), Strong strategic backing from Advent International and Eurazeo via Planet acquisition, Geographic diversification across EMEA reduces single-country concentration, Historical revenue of approximately SEK 1.2-1.4 billion pre-acquisition

Risk factors: Heavy concentration in hospitality sector tied to hotel capex and occupancy, Severe COVID-19 impact on hotel IT spending in 2020-2021, Capital-intensive delivery model with hardware deployments creating working capital risk, Integration risk into Planet with brand consolidation into 'Hoist by Planet', Competitive pressure from cloud-native PMS vendors and networking OEMs, Historical PE ownership implies meaningful acquisition debt on balance sheet, No publicly disclosed consolidated financials post-acquisition

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