Insent.ai Due Diligence

Run due diligence on Insent.ai: check compliance and get alerts when suppliers change.

United States · www.insent.ai · 8 vendors

Insent.ai is a B2B conversational marketing platform that leverages AI to identify and qualify website visitors, personalizing their buyer journey through human and chatbot interactions. The platform aims to generate new revenue opportunities and accelerate existing ones by enabling real-time engagement with potential buyers. Insent.ai was acquired by ZoomInfo Technologies, Inc. in June 2021.

Resilience scores

Technology vendors

Services catalogue

4 services in catalogue across 2 categories; runs on 8 sub-vendors.

Insights

Last updated 2026-08-16 · revision 7

8 direct vendors, 155 subvendors

Direct vendors by controlling owner country (sample)

Subvendors by controlling owner country (sample)

Compliance

7 in-scope frameworks identified; showing 3.

SOC 2 (source) — No public evidence

Evidence: https://www.insent.ai, https://www.aicpa.org/resources/article/soc-2-reporting-on-an-examination-of-controls-at-a-service-organization-relevant-to-security

CPRA — Evidence found

Evidence: https://www.ftc.gov/news-events/news/press-releases/2021/03/ftc-gives-final-approval-settlement-zoominfo, https://oag.ca.gov/privacy/ccpa, https://www.zoominfo.com/legal/privacy-policy

GDPR (source) — Evidence found

Evidence: https://www.insent.ai, https://www.zoominfo.com/legal/privacy-policy, https://www.ftc.gov/news-events/news/press-releases/2021/03/ftc-gives-final-approval-settlement-zoominfo

Financials

Three-year financials

Financial Resilience Score: 7/10

Insent.ai's financial resilience must be assessed in the context of its acquisition by ZoomInfo Technologies Inc. (NASDAQ: ZI) in August 2021. As a standalone entity, Insent.ai was a venture-backed startup with limited financial disclosure, having raised only ~US$1.6M in a 2019 seed round led by Sequoia Capital India's Surge program. Pre-acquisition, the company likely operated at negative EBIT, consistent with venture-stage SaaS norms, though this is inferred rather than disclosed. Post-acquisition, Insent.ai's standalone continuity risk has effectively been resolved through absorption into ZoomInfo, a publicly traded company with FY2023 revenue of ~US$1.24 billion. The successful exit to a strategic acquirer validates the technology and reduces financial risk. However, reporting transparency for the Insent.ai business specifically is essentially zero, as ZoomInfo does not break out Chat product revenue in its 10-K filings. The brand is being retired in favor of 'ZoomInfo Chat'.

Key strengths: Acquired by ZoomInfo Technologies (NASDAQ: ZI) in August 2021, providing financial backing from a public company, Backed by top-tier investors including Sequoia Capital India's Surge program, Product-market fit in the growing conversational marketing/chat category, Successful strategic exit validated the technology

Risk factors: No public financial statements available; reporting transparency essentially zero, Likely operated at negative EBIT pre-acquisition, consistent with venture-stage SaaS norms, Brand being retired in favor of 'ZoomInfo Chat'; no longer an independent entity, Financials fully consolidated into ZoomInfo with no Chat-specific segment breakout

Revenue by geography

Revenue by product/service

Workforce by country

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