IT Confidence A/S Due Diligence

Run due diligence on IT Confidence A/S: check compliance and get alerts when suppliers or ownership change.

Denmark · owned by B36 ApS (Denmark) · itconfidence.dk · 15 vendors

IT Confidence A/S is a Danish IT company that provides stable IT operations, strong IT security, and flexible solutions for businesses. They function as an external IT department, managing services from servers and networks to backup, cloud, and support, ensuring reliable and secure IT environments.

Resilience scores

Technology vendors

Services catalogue

1 service in catalogue across 1 category; runs on 15 sub-vendors.

Insights

Last updated 2026-09-13 · revision 8

15 direct vendors, 196 subvendors

Direct vendors by controlling owner country (sample)

Subvendors by controlling owner country (sample)

Compliance

7 in-scope frameworks identified; showing 3.

GDPR (source) — Evidence found

Evidence: https://itconfidence.dk/privatlivspolitik/, https://itconfidence.dk/cookiepolitik/, https://itconfidence.dk/regler-vilkaar/, https://www.datatilsynet.dk/english, https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32016R0679

NIS2 (source) — No public evidence

Evidence: https://itconfidence.dk/, https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32022L2555, https://www.cfcs.dk/en/, https://www.en.digst.dk/policy-and-strategy/nis2/

SOC 2 (source) — No public evidence

Evidence: https://itconfidence.dk/, https://www.aicpa-cima.com/resources/landing/system-and-organization-controls-soc-suite-of-services

Financials

Three-year financials

Financial Resilience Score: 6/10

IT Confidence A/S demonstrates a business model with structural strengths typical of managed service providers (MSPs), including recurring monthly retainer revenue from IT operations, support, backup, and security monitoring. This provides predictable cash flow and high customer lifetime value. The company is well-positioned to benefit from Danish SME compliance-driven IT outsourcing tailwinds through 2024-2026, driven by NIS2 and Data Act obligations, and differentiates through Danish-hosted infrastructure and ISAE 3402-aligned processes. A self-reported NPS of 62.7 for 2024 supports low churn assumptions and customer loyalty. However, the company faces meaningful scale-related risks. As a small-to-mid-sized Danish MSP, it competes against much larger integrators (Fujitsu, itm8, Globeteam, Netcompany, Atea) and dozens of regional MSPs, creating pricing pressure and talent competition. Its 'no lock-in' marketing policy, while trust-building, reduces contractual revenue visibility. Customer concentration risk is elevated given a modest reference customer list, and heavy dependence on the Microsoft ecosystem (M365, Azure) exposes gross margin to licensing and partner-program changes. Operational/cyber risk is existential for an MSP running client environments, and NIS2 compliance costs will rise. Without verified financials (revenue, EBIT, equity, headcount) from the CVR annual reports, a definitive resilience score cannot be established; the score reflects a qualitative mid-range assessment based on business model and market positioning.

Key strengths: Recurring-revenue managed services business model with predictable cash flow, Compliance-forward positioning aligned with NIS2 and Data Act tailwinds, Danish-hosted infrastructure differentiation for SME customers, Two-office national footprint (Kongens Lyngby and Silkeborg), High self-reported NPS of 62.7 (2024) indicating customer loyalty, ISAE 3402-aligned processes and Microsoft 365 hardening capabilities

Risk factors: Scale disadvantage versus larger Danish IT integrators (Fujitsu, itm8, Atea, Netcompany), Customer concentration risk with modest reference customer base, No lock-in policy reduces contractual revenue visibility and churn protection, Heavy dependence on Microsoft ecosystem (M365, Azure) licensing and partner programs, Cyber/operational risk as a hosting provider - security incident could be existentially damaging, Rising NIS2 compliance costs, Talent competition and pricing pressure in Danish MSP market

Revenue by geography

Revenue by product/service

Workforce by country

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