KCOM Group PLC Due Diligence

Run due diligence on KCOM Group PLC: check compliance and get alerts when suppliers change.

United Kingdom · www.kcom.com · 19 vendors

KCOM Group Limited is a UK communications and IT services provider, offering broadband internet, telephony, and IT solutions to residential and business customers. The company provides essential telecommunications infrastructure and services, including fixed-line and fibre-to-the-premises networks, primarily in Hull, East Yorkshire, and North Lincolnshire. KCOM also offers managed IT services, cloud solutions, and cybersecurity offerings to enterprises and public sector organizations.

Resilience scores

Technology vendors

Services catalogue

3 services in catalogue across 2 categories; runs on 19 sub-vendors.

Insights

Last updated 2026-07-19 · revision 2

19 direct vendors, 191 subvendors

Direct vendors by controlling owner country (sample)

Subvendors by controlling owner country (sample)

Compliance

13 in-scope frameworks identified; showing 3.

UK NIS Regulations 2018 — No public evidence

Evidence: https://www.kcom.com/media/4qcbq1r3/kcom-cyber-essentials-2026-certificate.pdf, https://www.kcom.com/media/pi0bt3im/cyber-essentials-plus-2026-certificate.pdf, https://www.kcom.com/media/2ljhp1wd/iso-27001-certificate-2025.pdf, https://www.kcom.com/responsibility/corporate-governance/standards-policies-and-codes/, https://www.legislation.gov.uk/uksi/2018/506/contents/made, https://www.ofcom.org.uk/research-and-data/telecoms-research/connected-nations, https://www.ncsc.gov.uk/collection/caf/nis-overview

ISO 14001 — Evidence found

Evidence: https://www.kcom.com/media/jwjkmumd/iso14001-170724.pdf, https://www.kcom.com/media/dxjbpzqs/doc-0065.pdf, https://www.kcom.com/responsibility/corporate-governance/standards-policies-and-codes/, https://www.iso.org/standard/60857.html

Communications Act 2003 — Evidence found

Evidence: https://www.kcom.com/regulatory/, https://www.kcom.com/regulatory/kcom-wholesale/, https://www.kcom.com/regulatory/regulatory-accounts/, https://www.kcom.com/universal-service-obligation/, https://www.ofcom.org.uk/phones-and-broadband/advice-for-consumers/switching, https://www.legislation.gov.uk/ukpga/2003/21/contents

Financials

Three-year financials

Financial Resilience Score: 6/10

KCOM Group Limited benefits from a durable, regionally entrenched market position in Hull and East Yorkshire, where it operates the UK's only non-Openreach incumbent local access network. This monopoly-like position provides stable ARPU, low churn, and a regulated wholesale revenue stream, supporting long-term cash generation. The company is backed by Macquarie Asset Management (via MEIF 6 Fibre Limited), a patient infrastructure investor with deep experience financing fibre platforms, which supports refinancing capacity and shareholder loan structures. KCOM's multi-year FTTP build (Lightstream) is now largely complete in its incumbent footprint, which should reduce forward capex intensity and improve free cash flow conversion. However, resilience is constrained by high leverage typical of Macquarie-owned fibre platforms, exposing the group to refinancing and interest rate risk. Geographic concentration in a single UK region limits diversification, and competitive intrusion from altnets such as MS3 Networks (and potentially Openreach) threatens the historic monopoly for the first time in over a century. Regulatory oversight by Ofcom's Hull Access Market Review constrains wholesale pricing, and a legacy defined-benefit pension scheme (Kingston Communications Pension Scheme) adds funding obligations. The post-2019 group is materially smaller after divestment of national ICT/enterprise businesses, limiting scale advantages versus national telcos.

Key strengths: Regional network monopoly-like position in Hull/East Yorkshire (no Openreach in local access), Full-fibre FTTP build (Lightstream) largely complete, reducing forward capex intensity, Long-term infrastructure ownership by Macquarie Asset Management provides patient capital, Award-winning network reliability (~16 faults per 1,000 customers vs UK avg ~44), Regulated wholesale revenue stream provides stable cash flows

Risk factors: High leverage typical of Macquarie-owned fibre platforms; refinancing/interest rate sensitivity, Geographic concentration in a single UK region (Hull/East Yorkshire/N. Lincolnshire), Competitive overbuild by altnets (MS3 Networks) and potential Openreach entry, Ofcom regulatory price controls on Hull wholesale access, Legacy defined-benefit pension scheme (Kingston Communications Pension Scheme), Small absolute scale limits procurement and content leverage versus national telcos

Revenue by geography

Revenue by product/service

Workforce by country

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