Mapal Software Due Diligence
Run due diligence on Mapal Software: check compliance and get alerts when suppliers change.
Spain · mapal-os.com · 16 vendors
Mapal Software S.L. (operating as Mapal Group) is a developer of comprehensive operational software solutions for the hospitality sector. Its platform offers tools for workforce management, business analytics, learning management, and compliance, designed to improve performance and streamline operations for restaurants, hotels, and other hospitality businesses globally.
Resilience scores
- Digital Sovereignty: 19
- Digital Resilience: 7
- Financial Resilience: 6
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Services catalogue
1 service in catalogue across 1 category; runs on 16 sub-vendors.
- Point of Sale
Insights
Last updated 2026-08-07 · revision 2
16 direct vendors, 176 subvendors
Direct vendors by controlling owner country (sample)
- United States: 12
- Germany: 3
- United Kingdom: 1
Subvendors by controlling owner country (sample)
- Belgium: 1
- Russia: 1
- Portugal: 1
Compliance
9 in-scope frameworks identified; showing 3.
Spanish LOPDGDD — Evidence found
Evidence: https://mapal-os.com/en/privacy-policy, https://mapal-os.com/en/whistleblowing-channel, https://mapal-os.com/en/legal-notice
NIS2 (source) — No public evidence
Evidence: https://mapal-os.com/en/security-policy, https://mapal-os.com/en/data-processing-agreement, https://mapal-os.com/en/
EU Whistleblowing Directive — Evidence found
Evidence: https://mapal-os.com/en/whistleblowing-channel, https://mapal-os.com/en/privacy-policy
Financials
Three-year financials
- 2024:
- 2023:
- 2022:
Financial Resilience Score: 6/10
Mapal Software S.L. benefits from strong sponsor backing following PSG Equity's majority growth investment in 2022, which provides growth capital and M&A firepower to fund its ongoing roll-up strategy. The company operates a recurring SaaS revenue model in the hospitality vertical, serving over 45,000 sites in 54+ countries, with a blue-chip customer base including Compass Group, Sodexo, KFC, Hilton, Costa, SSP, and Areas. Multi-year enterprise contracts with large multi-site operators support revenue predictability, and post-M&A the group is diversified across Spain, UK, France, and the Nordics with product lines spanning workforce management, learning, compliance, F&B, and analytics. However, financial resilience is constrained by several factors. The hospitality end-market is cyclical and was severely impacted during COVID-19, exposing seat-based SaaS pricing to site closures. Three cross-border acquisitions in ~2.5 years (Flow Hospitality 2021, Easilys 2022, GetCompliant 2023) create meaningful integration risk that typically produces elevated operating losses. Leverage is undisclosed but PE-backed roll-ups typically carry unitranche or vendor debt, exposing the group to rising interest costs since 2022. Transparency is limited as a private group filing across four jurisdictions with no consolidated public accounts, and competitive pressure comes from both point-solution SaaS vendors (Fourth, Deputy, Harri) and larger platforms (Oracle, Toast, Lightspeed).
Key strengths: PSG Equity majority backing (2022) providing growth capital and M&A firepower, Recurring SaaS revenue model with typically low churn among enterprise chain accounts, Blue-chip customer base including Compass Group, Sodexo, KFC, Hilton, Costa, SSP, Areas, Diversified geography post-M&A across Spain, UK, France, and Nordics, Diversified product portfolio across workforce, learning, compliance, F&B, analytics, Founder continuity with Jorge Lurueña remaining as CEO post-PE investment, Scale of >45,000 sites in >54 countries
Risk factors: Hospitality end-market cyclicality (COVID exposure to site closures), Roll-up integration risk from three cross-border acquisitions in ~2.5 years, Undisclosed but likely leverage from PE-backed roll-up structure, Rising interest costs since 2022 impacting debt service, Limited financial transparency with fragmented filings across 4+ jurisdictions, Competition from point-solution SaaS (Fourth, Deputy, Harri, HotSchedules) and larger platforms (Oracle, Toast, Lightspeed), PSG deal size and terms not publicly disclosed
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