Arbeids- og velferdsetaten (NAV) Due Diligence

Run due diligence on Arbeids- og velferdsetaten (NAV): check compliance and get alerts when suppliers or ownership change.

Norway · owned by Norwegian Ministry of Labour and Social Inclusion (Norway) · nav.no · 28 vendors

NAV (Arbeids- og velferdsetaten) is the Norwegian Labour and Welfare Administration, a Norwegian government agency responsible for administering a range of social welfare services including employment support, sickness benefits, pensions, family benefits, and social assistance. It operates under the Norwegian Ministry of Labour and Social Inclusion and serves both private individuals and employers across Norway. NAV is one of Norway's largest public agencies, managing approximately one-third of the national budget.

Resilience scores

Technology vendors

Insights

Last updated 2026-09-08 · revision 3

28 direct vendors, 206 subvendors

Direct vendors by controlling owner country (sample)

Subvendors by controlling owner country (sample)

Compliance

11 in-scope frameworks identified; showing 3.

NIS2 (source) — No public evidence

Evidence: https://www.nsm.no/regelverk/nis2/, https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32022L2555, https://lovdata.no/dokument/NL/lov/2018-06-01-24, https://www.nav.no/annet/om-nav

SOC 2 (source) — No public evidence

Evidence: https://www.nsm.no/grunnprinsipper-for-ikt-sikkerhet/, https://www.nav.no/personvern-sikkerhet-navno

ISO 27001 (source) — No public evidence

Evidence: https://www.nsm.no/grunnprinsipper-for-ikt-sikkerhet/, https://www.nav.no/personvern-sikkerhet-navno, https://www.nav.no/annet/om-nav

Financials

Three-year financials

Financial Resilience Score: 10/10

NAV is a Norwegian government agency (Arbeids- og velferdsetaten), not a corporate entity, and therefore benefits from full sovereign backing by the Kingdom of Norway (AAA-rated). It is funded directly through the state budget and administers roughly one-third of the Norwegian national budget, making its financial resilience effectively equivalent to that of the Norwegian state itself. Total appropriations grew 8.5% from 2023 to 2024, reaching NOK 673.4 billion, and benefit disbursements grew 8.9% to NOK 659.8 billion, reflecting stable and expanding funding. Operationally, NAV faces pressures typical of a large public administration: growing case backlogs on AAP, sick pay, disability and international cases; only 6 of 16 national benefits met their processing-time norms in 2024; and none of the 9 international benefits did. A NOK 315 million overspend (~4%) on labour-market measures and elevated misdisbursement risk on AAP and dagpenger indicate operational strain, but these do not threaten solvency given sovereign backing. Structural risks include demographic pressures (7 of 10 additional inhabitants by 2035 expected to be 67+), rising consulting spend (NOK 1,028M in 2024, +8% YoY), high internal sick leave (8.5%), and legacy IT complexity. However, modernisation programmes such as Prosjekt 4 (NOK 1.166 bn framework) and the new sick-pay system (Speil) are underway. User satisfaction remains strong at 78% overall and 86% among employers.

Key strengths: Full sovereign backing by the Kingdom of Norway (AAA-rated), Stable, growing state appropriations (+8.5% YoY in 2024), Administers ~1/3 of Norwegian national budget (NOK 673.4B), Strong user satisfaction: 78% overall, 86% among employers, Active modernisation programmes (Prosjekt 4, Speil sick-pay system)

Risk factors: Growing case backlogs; only 6 of 16 national benefits met processing-time norms in 2024, NOK 315M overspend (~4%) on labour-market measures (Kap. 634/76), Elevated misdisbursement risk on AAP and dagpenger, Datatilsynet NOK 20M fine in March 2024 (overturned Dec 2024, possible reconsideration), High internal sick leave (8.5% in 2024, above national average), Legacy IT complexity - only 72% of sickness cases in new system (target was 85%), Rising consulting spend (NOK 1,028M, 9.5% of wage costs), Demographic pressure: 7 of 10 new inhabitants by 2035 expected to be 67+, Cumulative efficiency cuts 2017-2024 of NOK ~990M real

Revenue by geography

Revenue by product/service

Workforce by country

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