NTT Comware Due Diligence

Run due diligence on NTT Comware: check compliance and get alerts when suppliers change.

Japan · www.nttcom.co.jp · 7 vendors

NTT DOCOMO SOLUTIONS, Inc., formerly NTT Comware Corporation, is a system integration company that primarily serves the NTT Group. It provides comprehensive support for advanced information technology, including the development, operation, and maintenance of telecommunications systems and related software and equipment. The company aims to deliver total solutions across various IT domains.

Resilience scores

Technology vendors

Insights

Last updated 2026-07-29 · revision 1

7 direct vendors, 145 subvendors

Direct vendors by controlling owner country (sample)

Subvendors by controlling owner country (sample)

Compliance

10 in-scope frameworks identified; showing 3.

Act on Promotion of Women's Participation and Advancement in the Workplace — Evidence found

Evidence: https://www.nttcom.co.jp/corporate/certification

ISAE 3000 (source) — No public evidence

Evidence: https://www.nttcom.co.jp/csr/backnum, https://www.nttcom.co.jp/corporate/certification

ISO 27001 (source) — Evidence found

Evidence: https://www.nttcom.co.jp/corporate/certification, https://www.nttcom.co.jp/corporate/management_system

Financials

Three-year financials

Financial Resilience Score: 7/10

NTT DOCOMO Solutions (formerly NTT Comware) demonstrates solid financial resilience underpinned by its position as a wholly-owned subsidiary within the NTT group. Revenue has grown steadily from ¥244.7B to ¥277.3B over three years, and operating margins have expanded meaningfully from 4.8% to 9.6%, indicating improving operational leverage. The balance sheet is stable with an equity ratio of ~37-40% and strong intra-group financial support via NTT DOCOMO's Cash Management System. Approximately 78% of revenue comes from captive NTT-group customers, providing exceptional revenue visibility and negligible customer credit risk. However, resilience is materially reduced by concentration risk and recurring software impairments. FY2026 net income collapsed to ¥3.7B (from ¥12.3B) due to a ¥21.4B impairment loss on planned-type software, revealing a structural pattern of over-capitalising in-house software then writing it down. Equity declined 6% in FY2026 because dividends (¥12.3B) exceeded net income. Intangibles account for roughly half of total assets (~¥177B), presenting continued impairment risk. Funding is entirely intercompany (¥112B in short-term borrowings from NTT group), meaning the company has no demonstrated independent capital market access.

Key strengths: Wholly owned within NTT group with implicit parent support, Revenue growth accelerating: +2.6% then +10.5%, Operating margin expansion from 4.8% to 9.6% over three years, Captive NTT-group customer base providing ~78% of revenue, Equity ratio stable at ~37-40%, Recurring, contractual revenue streams from multi-year contracts, Access to intercompany funding via NTT CMS

Risk factors: Extreme customer concentration: ~78% of revenue from NTT group, Recurring software impairments (¥2.3B, ¥1.4B, ¥21.4B over three years), FY2026 net income collapsed to ¥3.7B due to ¥21.4B impairment, High intangibles intensity: ~¥177B (half of total assets), Total dependence on intercompany funding (¥112B from NTT group), Dividend policy eroded equity in FY2026 (dividends > net income), Large retirement benefit liability of ¥54.0B, No independent external funding market access demonstrated

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