Planhat Due Diligence
Run due diligence on Planhat: check compliance and get alerts when suppliers change.
Sweden · www.planhat.com · 26 vendors
Planhat is a comprehensive customer success platform designed to help subscription-based businesses manage and nurture customer relationships. It provides tools for health scoring, workflow automation, customer communication, and analytics to minimize churn and drive revenue growth. The platform offers a 360-degree view of the customer journey, empowering businesses to enhance customer experiences and maximize lifetime value.
Resilience scores
- Digital Sovereignty: 8
- Digital Resilience: 7
- Financial Resilience: 8
Technology vendors
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- and 23 more
Services catalogue
2 services in catalogue across 1 category; runs on 26 sub-vendors.
- Customer Success Management
- Planhat
Insights
Last updated 2026-03-04 · revision 3
26 direct vendors, 229 subvendors
Direct vendors by controlling owner country (sample)
- United States: 23
- Netherlands: 1
- Czech Republic: 1
Subvendors by controlling owner country (sample)
- Ireland: 1
- France: 3
- Brazil: 1
Compliance
4 in-scope frameworks identified; showing 3.
SOC 2 (source) — No public evidence
Evidence: https://www.planhat.com
NIS2 (source) — No public evidence
Evidence: https://www.planhat.com
ISO 27001 (source) — No public evidence
Evidence: https://www.planhat.com
Financials
Three-year financials
- 2023: revenue $20,000,000 USD
- 2022: revenue $6,666,667 USD
- 2021: revenue $2,222,222 USD
Financial Resilience Score: 8/10
Planhat demonstrates strong financial resilience, primarily driven by its robust growth, significant venture capital backing, and strategic position in a critical and expanding market. Despite the lack of full financial transparency typical of private companies, Planhat's impressive growth trajectory, substantial capital infusion, and strategic market positioning collectively point to a highly resilient financial standing for its current stage of development. The company is well-capitalized to pursue its growth ambitions.
Key strengths: Exceptional Revenue Growth, Strong Funding Position, Recurring Revenue Model, Strategic Market, Global Customer Base
Risk factors: Profitability, Cash Burn, Debt Levels
Revenue by product/service
- Customer Success Platform: 100%
Signed-in users can see whether their own company is exposed to this vendor's disruption, plus the full sub-vendor list and country breakdowns, every in-scope compliance framework plus gaps and next steps, and alerts when any of it changes.