Raptor Services Due Diligence

Run due diligence on Raptor Services: check compliance and get alerts when suppliers or ownership change.

Denmark · owned by QNTM Ecom SW AggCo AB (Sweden) · www.raptorservices.com · 31 vendors

Raptor Services is a Danish-founded Software-as-a-Service (SaaS) company that provides personalization software, recommendations, and a Customer Data Platform (CDP). It enables businesses worldwide to deliver data-driven and personalized customer experiences across various channels.

Resilience scores

Technology vendors

Services catalogue

2 services in catalogue across 2 categories; runs on 31 sub-vendors.

Insights

Last updated 2026-09-13 · revision 2

31 direct vendors, 293 subvendors

Direct vendors by controlling owner country (sample)

Subvendors by controlling owner country (sample)

Compliance

5 in-scope frameworks identified; showing 3.

SOC 2 (source) — No public evidence

Evidence: https://www.raptorservices.com/compliance/

ISAE 3000 (source) — Evidence found

Evidence: https://www.raptorservices.com/raptor_isae_3000_report_type_2_2025-english/, https://www.raptorservices.com/raptor-isae-3000-uk-2/, https://www.raptorservices.com/compliance/

GDPR (source) — Evidence found

Evidence: https://www.raptorservices.com/compliance/, https://www.raptorservices.com/raptor_isae_3000_report_type_2_2025-english/, https://www.raptorservices.com/raptor-isae-3000-uk-2/

Financials

Three-year financials

Financial Resilience Score: 7/10

Raptor Services demonstrates strong qualitative financial resilience despite the lack of verified hard financial figures in this session. The company operates a recurring SaaS Customer Data Platform business model with deep customer integrations, producing sticky ARR and predictable revenue. It holds a blue-chip Nordic and European enterprise customer base including TUI, Schibsted, hummel, Nemlig.com, Imerco, Ahlsell and Lyreco, which supports reasonable average contract values and reference value. The company received Børsen Gazelle status three consecutive years (2019, 2020, 2021), which requires at least doubling revenue or gross profit over four years with positive growth each year — strong evidence of sustained high growth and profitability through that period. Strategic backing from PSG Equity via the Ibexa/QNTM acquisition in 2023 further de-risks the capital structure and provides access to capital, M&A integration and pan-European cross-sell. However, risks include intense competition from much larger CDP vendors (Segment/Twilio, Tealium, Bloomreach, Salesforce, Adobe), customer concentration in Nordic retail exposed to consumer spending cyclicality, post-acquisition integration risk under QNTM, and limited public disclosure as an unlisted A/S. Standalone profitability is unverified.

Key strengths: Recurring SaaS revenue model with sticky CDP integrations, Blue-chip Nordic/European enterprise customer base (TUI, Schibsted, hummel, Nemlig.com, Ahlsell, Lyreco), Three consecutive Børsen Gazelle awards (2019-2021) confirming sustained growth and profitability, Strategic backing from PSG Equity via Ibexa/QNTM group, Geographic and vertical diversification across Nordics, Benelux, UK, DACH

Risk factors: Competitive pressure from much larger CDP vendors (Segment, Tealium, Bloomreach, Salesforce, Adobe), Customer concentration in Nordic retail exposed to consumer spending cyclicality, Post-acquisition integration risk within QNTM/Ibexa group, Standalone profitability profile not publicly verified, Limited disclosure as unlisted Danish A/S filing abbreviated accounts

Workforce by country

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