Revinate Due Diligence
Run due diligence on Revinate: check compliance and get alerts when suppliers change.
United States · www.revinate.com · 19 vendors
Revinate is a technology company that provides a direct booking platform and guest data management solutions for the hospitality industry. It offers AI-powered CRM, email marketing, and reputation management software to help hotels drive direct revenue, personalize guest experiences, and improve online rankings. The company's platform unifies guest data from various sources to create rich guest profiles, enabling targeted campaigns and enhanced communication.
Resilience scores
- Digital Sovereignty: 79
- Digital Resilience: 8
- Financial Resilience: 6
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Services catalogue
5 services in catalogue across 4 categories; runs on 19 sub-vendors.
- Broadband Access Solutions
- Guest Communication
- Guest Feedback Management
Insights
Last updated 2026-07-30 · revision 2
19 direct vendors, 188 subvendors
Direct vendors by controlling owner country (sample)
- Australia: 2
- Czech Republic: 1
- Ukraine: 1
Subvendors by controlling owner country (sample)
- Singapore: 1
- United Kingdom: 2
- Germany: 1
Compliance
7 in-scope frameworks identified; showing 3.
GDPR (source) — Evidence found
Evidence: https://www.revinate.com/website-privacy-policy/, https://www.revinate.com/data-processing-addendum/, https://trust.revinate.com/, https://www.dataprivacyframework.gov/
CPRA — Evidence found
Evidence: https://www.revinate.com/website-privacy-policy/, https://www.revinate.com/
EU-U.S. Data Privacy Framework — Evidence found
Evidence: https://www.revinate.com/website-privacy-policy/, https://www.dataprivacyframework.gov/
Financials
Three-year financials
- 2024:
- 2023:
- 2022:
Financial Resilience Score: 6/10
Revinate is a mature, PE-backed private SaaS company serving the global hotel industry with approximately 12,500 hotel customers across 128 countries. The recurring SaaS revenue model and diversified customer base across geographies and property types provide meaningful revenue stability and limit concentration risk. The company has a long operating history since 2009, strong PE backing from Serent Capital and Tenaya Capital, and category leadership in hotel CRM/guest data platforms with a broad product suite enabling cross-sell opportunities. However, financial resilience cannot be fully assessed due to the lack of public disclosure. As a private company, no audited revenue, EBIT, cash burn, leverage, or churn figures are available. The company operates in a highly cyclical end market (hospitality) that is sensitive to travel demand shocks such as pandemics and recessions, as demonstrated during COVID-19. Competitive pressure from Cendyn, IDeaS, Amadeus, Sabre, Duetto, and general-purpose CDPs adds risk, as does the substantial R&D investment required to keep pace with AI-driven features. PE ownership typically implies some balance sheet leverage and eventual liquidity pressure. On balance, the qualitative indicators support a moderate resilience score.
Key strengths: Recurring SaaS revenue model with ~12,500 hotel customers across 128 countries, Diversified customer base limits concentration risk, Category leadership in hotel CRM/guest data platform, Broad product suite supports cross-sell and expansion revenue, Long operating history since 2009 with mature PE backing (Serent, Tenaya), Global footprint across Americas, EMEA, and APAC, AI-forward positioning with 2026 launch of 'Ivy' decision intelligence layer, Strategic NAVIS acquisition (2022) expanded product portfolio and revenue scale
Risk factors: Cyclical/discretionary hospitality end market exposed to travel demand shocks, Competitive pressure from Cendyn, IDeaS, Amadeus, Sabre, Duetto, and general CDPs, Lack of public financial transparency prevents independent resilience assessment, PE ownership implies potential debt on balance sheet and liquidity pressure, Significant AI/data R&D and infrastructure investment may pressure margins, No IPO or audited financial statements publicly available
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