Superhuman Labs, Inc. Due Diligence

Run due diligence on Superhuman Labs, Inc.: check compliance and get alerts when suppliers change.

United States · superhuman.com · 27 vendors

Superhuman Labs, Inc. is an AI productivity suite that provides tools for email management, AI-powered writing assistance, and collaborative workspaces. Its offerings, including Mail, Grammarly, Coda, and Go, are designed to enhance user efficiency, streamline communication, and improve workflow for professionals and teams. The company aims to help users save time and focus on high-impact work.

Resilience scores

Technology vendors

Services catalogue

2 services in catalogue across 2 categories; runs on 27 sub-vendors.

Insights

Last updated 2026-10-23 · revision 6

27 direct vendors, 241 subvendors

Direct vendors by controlling owner country (sample)

Subvendors by controlling owner country (sample)

Compliance

3 in-scope frameworks identified; showing 3.

GDPR (source) — Evidence found

Evidence: https://trust.superhuman.com/

SOC 2 (source) — Evidence found

Evidence: https://trust.superhuman.com/

ISO 27001 (source) — No public evidence

Financials

Three-year financials

Financial Resilience Score: 7/10

Superhuman Labs (now part of the rebranded Superhuman parent, formerly Grammarly) demonstrates meaningful financial resilience driven by a large recurring SaaS revenue base, a global user footprint of 40M+ daily active users, and 50,000+ organizational customers. The combined entity reportedly exceeded US$700M ARR in 2024 and benefits from premium pricing (Superhuman Mail at US$30/user/month) implying healthy gross margins. Backing from top-tier investors including IVP, Andreessen Horowitz, First Round, Baillie Gifford, BlackRock, and General Catalyst provides additional support. Liquidity was materially strengthened in May 2025 by a US$1 billion non-dilutive financing facility from General Catalyst, designed to fund AI investment and M&A (including Superhuman Mail, Coda, and Rows). The last marked valuation of US$13B (Grammarly, 2021) reflects a strong equity cushion, though private-market valuation reset risk exists. Key vulnerabilities include the absence of audited public financials (no visibility into profitability, burn rate, or debt covenants), heavy AI infrastructure costs pressuring gross margins, and intense competition from Microsoft Copilot, Google Gemini/Workspace, OpenAI, and Notion AI—several of which can bundle competing capabilities. Integration risk from combining Grammarly, Coda, Superhuman Mail, and Rows organizations is operationally significant.

Key strengths: 40M+ daily active users and 50K+ organizational customers post-merger, Estimated >US$700M ARR in 2024 (third-party reported), US$1B non-dilutive financing from General Catalyst (May 2025), Premium SaaS pricing (US$30/user/month for Superhuman Mail) implying high gross margins, Strong investor backing: IVP, a16z, First Round, Baillie Gifford, BlackRock, General Catalyst, Last marked valuation of US$13B (2021), Enterprise customer base including OpenAI, Figma, HubSpot, DoorDash, Expensify, GEICO

Risk factors: No public audited financials; no visibility into profitability or burn, Heavy AI infrastructure costs pressuring gross margins, Intense competition from Microsoft Copilot, Google Gemini, OpenAI, and Notion AI, Bundling threat from Microsoft and Google as structural risk, Private-market valuation reset risk vs. 2021 US$13B peak, Integration risk across Grammarly, Coda, Superhuman Mail, and Rows, Concentration on knowledge-worker market vulnerable to tech-sector layoffs

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