SuperOps.ai

United States · superops.com · 4 vendors

Resilience scores

Disruption prediction

SuperOps.ai has an estimated 17% probability of disruption in the next 6 months.

3 of SuperOps.ai's 4 vendors monitored for disruptions.

Technology vendors

Services catalogue

2 services in catalogue across 2 categories; runs on 4 sub-vendors.

Insights

Last updated 2026-04-22 · revision 1

4 direct vendors, 127 subvendors

Direct vendors by controlling owner country (sample)

Subvendors by controlling owner country (sample)

Migration Readiness: 7/10

Assessed by AI based on technology stack characteristics (cloud-native vs legacy, containerization, microservices), regulatory environment, data residency requirements, financial stability, and vendor lock-in risks. The score ranges from 0-10, where higher scores indicate better readiness for technology migration.

SuperOps.ai exhibits medium-to-high migration readiness (70/100). A primary strength is the company's internal tech stack, including AWS, VPC, IAM, and key technologies like AI/ML and SAML, which points to a cloud-native or cloud-first architecture. This significantly enhances migration readiness by reducing the effort required for re-platforming or re-architecting. The use of modern technologies like Apple MDM, Android MDM, RBAC, and agentic AI also suggests a flexible and adaptable technology landscape. However, challenges and unknowns exist. Interpreting the vendor data (4 services, all vendors from the United States, despite 'Total Vendors: 0'), there appears to be a high concentration of vendors from a single geographic region. This could lead to vendor lock-in, increasing the complexity and cost of migrating services or replacing vendors. The absence of specified regulatory environment and data residency requirements is a significant unknown. These factors can introduce substantial compliance hurdles and technical complexities during any migration, potentially impacting scope, cost, and timeline. Lastly, lack of data on revenue concentration and growth history means the company's financial capacity to fund a significant migration effort is unknown.

Compliance

5 in-scope frameworks identified; showing 3.

HIPAA (source) — Compliant

SuperOps explicitly claims HIPAA compliance and displays HIPAA certification logos. As an IT management platform, they may handle PHI when serving healthcare customers. The medium risk reflects the complexity of HIPAA compliance for technology service providers and potential exposure through customer data.

Evidence: https://superops.com/security, https://superops.com/privacy

ISO 27001 (source) — Compliant

SuperOps explicitly claims ISO 27001 compliance and displays ISO certification logos. This is a well-established information security management standard that aligns with their business model as a cloud service provider. Low risk due to explicit compliance claims and standard industry practice.

Evidence: https://superops.com/security

SOC 2 (source) — Compliant

SuperOps explicitly claims SOC 2 Type 2 compliance and displays SOC certification logos. As a cloud service provider, SOC 2 compliance is critical for customer trust and is well-established in their operations. Low risk due to explicit compliance claims and industry standard nature.

Evidence: https://superops.com/security

Financials

Three-year financials

Financial Resilience Score: 5/10

SuperOps demonstrates moderate financial resilience for an early-to-mid stage private SaaS company, anchored primarily by its consistent ability to attract venture capital across four funding rounds between 2020 and 2025. The most recent Series C of $25 million USD closed in January 2025, with participation from reputable and repeat investors including Matrix Partners India, Addition, Z47, Elevation Capital, and Tanglin Venture Partners. This sustained investor confidence across multiple rounds is a meaningful positive signal, though it also confirms the company remains dependent on external capital rather than operating cash flows. Total cumulative funding is estimated at $50M–$60M, though this figure is unconfirmed and should be treated with caution. The recurring SaaS subscription model underpinning both the MSPSuite and ITSuite products provides structural revenue predictability and benefits from high customer switching costs inherent to deeply integrated PSA-RMM platforms, which supports long-term revenue stickiness once customers are onboarded.

Key strengths: Recurring SaaS subscription revenue model with high customer switching costs, Four completed venture funding rounds (2020–2025) with consistent repeat investor participation, Series C of $25M USD closed January 2025 from reputable institutional investors, Estimated total cumulative funding of $50M–$60M (unconfirmed), Strategic Pax8 Marketplace partnership (June 2024) accelerating distribution to MSPs, SOC 2, HIPAA, and ISO compliance certifications supporting enterprise sales, AI differentiation via Monica AI agent aligned with current enterprise IT buying trends, Presence in 100+ countries indicating early international traction, Multi-product platform expansion (PSA → RMM → Network Monitoring → AI → UEM → MDM)

Risk factors: No revenue, EBIT, or equity figures publicly disclosed — financial health entirely opaque, Company is in active growth/investment phase with no disclosed path to profitability, Burn rate and cash runway are unknown; $25M Series C suggests not yet self-funding, Highly competitive market with well-capitalised incumbents (Kaseya/Datto, ConnectWise, NinjaOne, Atera), Heavy concentration in MSP segment — vulnerable to MSP spending slowdowns or sector consolidation, Early-stage customer base relative to incumbents; first paying customer only acquired in 2021, Key-person dependency on co-founders Arvind Parthiban (CEO) and Jayakumar Karumbasalam (CPTO), FX and talent-retention risks associated with India-based R&D cost structure, No public exit signal (no IPO filing, SPAC, or M&A announcement)

Revenue by geography

Revenue by product/service

Workforce by country

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