UKG Due Diligence

Run due diligence on UKG: check compliance and get alerts when suppliers change.

United States · www.ukg.com · 36 vendors

UKG (Ultimate Kronos Group) is an American multinational technology company that provides cloud-based human capital management (HCM), payroll, and workforce management solutions. Formed on April 1, 2020, through the merger of Ultimate Software and Kronos Incorporated, UKG helps organizations manage their people effectively from recruitment to retirement.

Resilience scores

Digital Sovereignty: 78
Digital Resilience: 7
Financial Resilience: 7

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Services catalogue

4 services in catalogue across 2 categories; runs on 36 sub-vendors.

Dimensions
Personal Data Processing
UltiPro

Insights

Last updated 2026-07-22 · revision 12

36 direct vendors, 257 subvendors

Direct vendors by controlling owner country (sample)

United States: 28
China: 1
India: 1

Subvendors by controlling owner country (sample)

Norway: 4
Ireland: 1
Germany: 5

Compliance

13 in-scope frameworks identified; showing 3.

Financials

Three-year financials

2024:
2023:
2022:

Financial Resilience Score: 7/10

UKG is a large, private, PE-owned enterprise software company with a strong competitive position in HCM and workforce management. It serves 80,000+ organizations across 150 countries, with ~67% of the Fortune 1000 as customers, and is a top-3 global HCM vendor alongside Workday, SAP SuccessFactors, and Oracle. Its highly recurring SaaS revenue base, strong gross retention, and multi-year contracted backlog provide meaningful revenue visibility and resilience. However, UKG carries substantial leverage from the 2020 merger and subsequent recapitalizations, with multi-billion dollar term loans and senior notes. Moody's has historically rated the credit in the B-category (non-investment grade), and floating-rate debt repricing has increased cash interest costs in the higher-rate environment. Sponsor backing from Hellman & Friedman, Blackstone, GIC, and CPPIB, plus a $1.5B equity injection from CapitalG in 2021 at a ~$22B enterprise value, provide meaningful capital support. Competitive pressure from Workday, ADP, Ceridian/Dayforce, Paylocity, Paycom, and AI-native entrants, along with reputational risk from the 2021 Kronos Private Cloud ransomware incident (settled for ~$6M in 2022), represent ongoing risks. Overall, UKG demonstrates solid financial resilience supported by scale, recurring revenue, and PE backing, tempered by leverage and limited transparency.

Key strengths: Scale: 80,000+ organizations across 150 countries; ~67% of Fortune 1000, Top-3 global HCM vendor position, Recurring SaaS revenue mix with high visibility and gross retention, Broad industry diversification (healthcare, retail, manufacturing, hospitality, public sector), Strong PE sponsor backing (Hellman & Friedman, Blackstone, GIC, CPPIB, CapitalG), $1.5B equity raise in 2021 at ~$22B enterprise value, Leader in Gartner Magic Quadrant for Cloud HCM Suites 2025, Combined pro-forma revenue of ~$3B at time of 2020 merger

Risk factors: High financial leverage from LBO/merger; multi-billion dollar term loans and senior notes, Non-investment grade (B-category) credit rating from Moody's, Interest-rate sensitivity on floating-rate debt, Limited financial transparency as a private company, 2021 Kronos Private Cloud ransomware incident (~$6M class-action settlement in 2022), Intense competition from Workday, ADP, Ceridian/Dayforce, Paylocity, Paycom, Rippling, AI-native entrants may pressure pricing and win rates, Ongoing cloud migration of legacy Workforce Central customers

Revenue by geography

North America: 82%
EMEA: 12%
APAC: 6%

Revenue by product/service

UKG Pro (Enterprise HCM): 45%
UKG Pro Workforce Management: 40%
UKG Ready (SMB/Mid-market): 10%
Managed/Professional Services: 5%

Workforce by country

Total Global: 15000

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